Frequently Asked Questions
Can I upgrade or change my membership plan anytime?
Yes, you can upgrade or change your plan at any time through Memberships page. Once you switch, the new plan takes effect immediately, and your billing cycle and renewal date will reset based on the date of the change.
What happens to my download quota when I change plans?
When you upgrade or renew, your download quota resets according to your new plan.
Therefore, you can use up your download quota before renewal. Previous unused downloads do not roll over to the new plan.
If I download the same file multiple times, does it count toward my quota more than once?
No, repeated downloads of the same file count as one single download within your quota. You can re-download the downloaded files freely during one active subscription period without affecting your remaining balance.